Privacy Policy
Effective Date: 3 October 2024
At The Thrive & Grow Project, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our website and engage with our programs and coaching services. By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1) Personal Information: When you voluntarily submit information through forms on our website, sign up for services, or communicate with us, we may collect personal information such as name, email, phone number, payment information when you purchase programs or coaching sessions.
1.2) Automatically Collected Information: When you visit our website, we may collect information on how you interact with our website, including your IP address, browser type, operating system, date and time of access, referring website URL’s and pages you visit within the website.
1.3) Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyse trends, and improve our website functionality. Cookies are small files stored on your device that enable certain website features and functionality, you can choose to disable cookies through your browser settings.
2. Use of Information
2.1) We use the personal information we collect to deliver our programs and coaching services, including processing payments, scheduling discovery calls and coaching sessions, and responding to your enquiries.
2.2) We may use your email address to send you updates, promotional materials, or information about new services and offers. You can choose to opt-out of receiving marketing communications at any time.
2.3) Usage data and cookies allow us to analyse website traffic, user behaviour, improve our website's functionality, and enhance your user experience.
3. Sharing of information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following instances:
3.1) Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you. These providers also agree to maintaining the confidentiality and security of your information.
3.2) Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as court orders or governmental regulations.
4. Data Security
4.1) We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
4.2) While we strive to protect your personal information, please be aware that no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Once your information is no longer needed, we will securely delete or anonymise it.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
7. Children’s Privacy
Our programs and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant updates by posting the new policy on our website and updating the effective date at the top of the page.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us via email at kirsty@thethriveandgrowproject.com.au
By using The Thrive & Grow Project website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.